Yes, all of our items (shoes, handbags, apparels, fashion accessories...) are brand new.
All material information is in the product detail page of your selected shoe, handbag, dress.....
The measurements are in the item description and sizing chart. Our shoes generally run true to size, and our boots generally run slightly on the large side (select the smaller if you are in between sizes).
Our entire inventory is posted in our store.
You can click on your size number with the side navigation to see what is currently available.
If it is not there, then we are unfortunately out of stock at the moment. Please check again at a later time, as we update our inventory daily.
Please contact us at support@nowdiscountshoes.com with the "Brand/Color/Style" of the boots you are interested in.
Our model uses the actual accessories, shoes, dress during our photo shoot. So the item is, for the most part, a very accurate depiction of the actual product. However, various factors such as lighting and monitor setting can cause the colors of the picture to be slightly different than the actual product.
Customers with an account can log into your account.
The minimum is...1 item. =)
Please contact us at support@nowdiscountshoes.com so we can help you out.
As long as we haven't shipped out the order, you can contact us at support@nowdiscountshoes.com to make changes to your order.
Sorry, we currently do not have a reorder list.
Read our entire policy here.
Read our entire policy here.
We inspect all items before shipping. But since we're only human, once in a while something will slip through the crack. When that happens, let us know and we'll do everything we can to make sure you're 100% satisfied with the transaction.
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Our address is:
NOW Discount Shoes
2105 Central Ave
South El Monte, CA 91733
Just like the rest of our shipping, very soon...very fast!
We process refunds and exchanges within three business day of receiving the refund or exchange. Of course, we always try our best to do it the same day.
Once the return or exchange is processed, we refund right away. If you paid by Paypal, you can use the unique transaction ID to see the transaction right away. Credit customers will need to wait a few days before it post on your credit card account.
Yes. Our currency ( price ) are in US ( American ) Dollars.
Answer
We currently accept only paypal and credit cards.
Sorry, we do not accept money orders or personal checks.
Minimum whole sale order is a manufacturer box of usually 12 or 18 pairs without substitution. Contact us at support@nowdiscountshoes.com for more info.
Unfortunately, abandoned carts are reset once you close your browser.
US Orders over $60 are shipped free.
We try our best to inspect and ship everything within 24 hours. In the rare case your item didn't pass the inspection we'll contact you right away and wait for your instructions.
If you don't receive any email from us after 48 hours, check your trash or spam box. You should have received the shipped or our QC email. It not, let us know at support@nowdiscountshoes.com.
We always prepare your package for carrier pickup within 1 business day! =) Unfortunately, the speed of delivery depends on external factors out of our control. The distance you live from our warehouse in California plays a large role in transit times, as well as the fact that USPS and UPS do not work during weekends. =(
Generally, USPS takes 5-8 BUSINESS DAYS to the East Coast, 7-14 BUSINESS DAYS to HI, AK, PR, APO, FPO, and 6-10 BUSINESS DAYS to other countries and provinces. Additionally, you can track your package on USPS.com with the tracking number previously provided to you, or contact them directly at (800) ASK-USPS.
Yes, we do.
Shipping costs are listed in our policy page. If you do not live in the USA or Canada, your rate falls under international shipping.
We will try our best, but in an effort to ship out everything ASAP, we will rarely be able to adjust the shipping amount AFTER your payment has been processed. Once your payment has been received, we pick, pack, and ship your order immediately.
All USA orders are shipped FREE! =)
No, we currently do not have a retail location.
Yes, we do.
Yes, we do.
Express shipping is $40 via USPS and $60 via UPS, and only applies to domestic USA orders. If this service is requested, you must send an e-mail to us at support@nowdiscountshoes.com for an adjusted invoice BEFORE submitting payment.
We are based in Southern California.
Our address is:
NOW Discount Shoes
2105 Central Ave
South El Monte, CA 91733
No, we currently do not have a retail location.
Monday through Friday, 10AM - 4PM PST
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